As you may recall, last month we wrote an open letter to the club requesting transparency of ticketing information that has been long called for by supporters including number of season ticket holders/Mags members, home and away ticket allocations and ballot success rates.
You can read that letter here.
We wanted to share a brief update on the response to our letter from the club.
Since sending our letter, we’ve had productive conversations with the club’s new CEO, David Hopkinson. We are encouraged by his openness and willingness to engage directly on the issues we raised on your behalf.
This marks the beginning of a constructive relationship; one we are hopeful will lead to more meaningful dialogue and progress for supporters.
David shared the following with us:
“I’ve really valued the conversations I’ve had with Lisa Mole from the Newcastle United Supporters Trust. As CEO, it’s been incredibly important for me to understand the deep connection between this club and its supporters, and Lisa has been instrumental in helping me appreciate the vital role the Trust plays in representing our fan community. These discussions have given me genuine insight into what Newcastle United means to so many people, and they’ve been built on a foundation of mutual trust and openness. I’m committed to ensuring that supporter voices remain at the heart of everything we do as we move forward together, and I believe that trust between the club and our fans is essential to our success.”
We’re pleased that this dialogue is happening and we will continue to press for greater transparency, fairness and clarity, particularly around how tickets are allocated; something we know matters deeply to our members and the wider fanbase.
We will keep you updated as these conversations continue.
