For the last five years the Football Supporters Federation have carried out an ‘Away Fans Survey’ in order to record the experience of fans following their club away. Feedback from supporters allows the FSF to gather information about such areas as pricing, facilities, stewarding and much more. Last season’s survey was completed by more than 3,800 away fans-Southampton being rated highest in the Premiership.
The survey provides the FSF with an enormous amount of feedback on how fans feel they are treated and the data is shared with clubs in order that they can consider how they can improve the ‘away experience’ for fans.
We’ve not been without our problems here at NUFC with many of our longest trips being moved for TV scheduling and further problems being created by the short re-scheduling of the Everton away fixture –which caused NUST to seek compensation from the club for fans -and the never ending saga of our trip to Tottenham.
If you want to make your voice heard please fill in the survey which can be accessed via the FSF website; www.fsf.org.uk